Gadgets 360 : People can now register their governance-related grievances through mobile phones.
A mobile application for Centralised Public Grievances Redress and Monitoring System (CPGRAMS) portal was launched in New Delhi on Wednesday by Minister of State for Personnel, Public Grievances and Pensions Jitendra Singh.
CPGRAMS is a central government portal aimed at providing the citizens with a platform for redressal of their grievances. The complaints received on this platform are redressed by the ministry, department or state concerned.
Singh hoped the common people will make maximum use of the mobile application since the mobile phone has emerged as the easiest way of communication from anywhere across the country.
A Quick Response (QR) code has been provided on the portal which can be scanned on to the smart phone after which the grievance can be sent from the phone directly on to CPGRAMS, he said.
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